If you’re a Canadian addicted to shopping for jewellery from Tiffany, you can do it either in-store or online. For the latter, some items require you to call in to Tiffany’s customer service line as stocks may vary.
One recent shopping experience for Valentine’s Day resulted in us calling in to this customer service line, only to find out the item we wanted wasn’t available in Canada.
What our agent did do though, was transfer us to a Tiffany store in the U.S., which happened to be one of their flagship stores on 5th Avenue in New York City. The store’s personal shopper, Sidney Yu, was extremely helpful in helping picking out the ring we wanted and getting it shipped to Canada, which we did not know was possible. Mr. Yu emailed us a quote and followed up with us up until the time our ring was delivered.
Tiffany USA uses a third party broker which means you will have to pay tax and duty upfront (shipping was free though, via FedEx!). This means what you pay as you finalize your order is what you’ll end up paying, period. In a nutshell—no surprise fees when your package shows up.
We received the ring from Tiffany USA all boxed up safely and the package was also gift wrapped and included small cards to write on. Moreover, the ring ordered was cheaper in the USA—even after taxes and duties it was $30 more than the Canadian listing price before taxes.
However, your credit card company will charge a fee for the conversion to USD, so that’s where you’ll need up paying more. But if that doesn’t matter to you and you really need a ring in time for Valentine’s Day from Tiffany, then calling a store in the U.S. and having them ship to Canada is actually quite seamless and easy.